NEGOTIATION SKILLS & CONFLICT MANAGEMENT

This course will equip you to be able to negotiate business issues effectively, especially with external stakeholder. The more complex business environment produces more potential for conflicts. These conflicts adversely impact operations hence productivity. Therefore, managing conflicts are essential to achieve goals.

Overview

This course will equip you to be able to negotiate business issues effectively, especially with external stakeholder. The more complex business environment produces more potential for conflicts. These conflicts adversely impact operations hence productivity. Therefore, managing conflicts are essential to achieve goals.

Objectives

  • Negotiate effectively for the benefit of the company you represent
  • Manage conflicts effectively and amicably
  • Maintain company’s reputation
  • Communicate effectively in business environment
  • Achieving goals by managing conflict effectively

Target Participants

This course is designed for Project Managers, Managers, and Employees representing company in commercial and business negotiations.