In today’s continuously changing business environment, work relationships and interaction with others in a positive way is essential to achieve organizational goals. Employees need to acknowledge and respect the diversity of people within an organization. They should have the ability to analyze the condition of a specific relationship.
Overview
In today’s continuously changing business environment, work relationships and interaction with others in a positive way is essential to achieve organizational goals. Employees need to acknowledge and respect the diversity of people within an organization. They should have the ability to analyze the condition of a specific relationship.
Objectives
- Basic competencies needed to attain effective working relationships.
- How to gain trust from others.
- How to be flexible in actions, thoughts, and feelings to better handle any situation
- Identification and choose appropriate communication for a specific situation.
- How to avoid communication mistakes such as misinterpreting others or ineffective listening
- How to use their own or others communication and thinking style preferences to boost performance
- Identification of strengths, weaknesses, and opportunities in their working relationships.
- Understanding the importance of emotional intelligence and the application of it at the workplace.
- Ways to be a more effective team member and leader
Target Participants
This course is designed for Managers and Supervisors from a variety of disciplines.
